Thousands of passengers lost their bags in the first days of operation at the new terminal

AFP Saturday April 12, 02:54 PM
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Heathrow airport's Terminal 5 is pictured in London in March 2008. Tessa Jowell, the minister for London, has said in an interview with the Financial Times that the shambles at Heathrow's new terminal has damaged the capital and is costing the city international business. Heathrow airport's Terminal 5 is pictured in London in March 2008. Tessa Jowell, the minister for London, has said in an interview with the Financial Times that the shambles at Heathrow's new terminal has damaged the capital and is costing the city international business.

AFP